Find clear answers about shopping with MAJORES. If you still need help after reviewing these details, please use our Contact Us page.
What does MAJORES offer?
MAJORES brings together distinct product worlds, including graphic apparel, women’s fashion, and men’s fashion, in one storefront.
Can I shop different product worlds in one order?
Yes. Your shopping bag and checkout work across the MAJORES storefront. Items in the same order may arrive separately when their preparation or shipping timelines differ.
Where can I find sizing and product details?
Review the product page before ordering. It contains the most current information about sizing, materials, care, availability, and any item-specific notes.
How do I track an order?
When tracking is available, the shipping confirmation email includes the tracking details. Please allow time for carrier updates to appear after a shipment is confirmed.
Can I cancel or change my order?
You may submit a cancellation request until your order is fulfilled. Once fulfilment has begun or an order has shipped, it cannot be cancelled, modified, or changed.
Can I return or exchange an item?
All sales are final and MAJORES does not offer exchanges. We do not provide returns or refunds for change of mind, incorrect size or colour selection, personal preference, or an item ordered in error. The exception is a verified damage or defect claim.
What if my item arrives damaged or defective?
Contact MAJORES within 7 days of delivery with your order number, clear photos, and a brief description. If approved, we will provide a replacement or refund as appropriate. Where a return is required, the item must be unused and unworn, with original tags and clear garment packaging bearing the SKU label, where available. MAJORES covers return shipping for approved claims.
Do normal production variations qualify as defects?
No. Minor differences in print placement, colour tone, sizing tolerance, fabric texture, material weight, or natural grain or pattern are normal and do not qualify as defects. If a variation significantly affects appearance or usability, contact us within 7 days so we can review it.
How can I stop promotional emails?
Use the unsubscribe link at the bottom of a marketing email. You can also contact us for help with your preferences.
Where can I share feedback?
We welcome feedback through our Contact Us page.