Contact Us

We Love To Hear From You — Get In Touch 

Have a question about a product, an order, our policies, or something else? This is the right place to reach us.

This contact form serves as the official communication channel for MAJORES. All inquiries related to products, orders, sales, policies, licensing, safety, and security are handled through this form to ensure your message reaches the appropriate team.

Please include as much detail as possible so we can assist you efficiently.

What You Can Contact Us About

  • Products & Orders
    • Product details, materials, and care instructions
    • Sizing guidance and fit questions
    • Availability, restocks, and limited releases
    • Order status, tracking updates, and delivery timelines
    • Shipping issues, delays, or missing items
    • Address corrections (before orders are processed)
    • Order errors or concerns with received items
  • Returns, Refunds & Exchanges
    • Eligibility questions based on our Return & Refund Policy
    • Issues with defective or incorrect items
    • Clarification on final sale or limited edition items
  • Sales & General Inquiries
    • Collaborations and partnerships
    • Wholesale or bulk purchase inquiries
    • Brand-related questions and feedback
  • Policies & Legal Pages
    • Terms of Service
    • Privacy Policy
    • Return & Refund Policy
    • Shipping Policy
    • Gift Card Policy
    • Safety & Security
    • Copyright Notice
  • Licensing & Authorization Requests
    • Intellectual property and design usage inquiries
    • Branding, artwork, or slogan permissions
    • Commercial use or reproduction requests
  • Technical Support
    • Website or checkout issues
    • Account access problems
    • Payment or confirmation errors

What This Contact Form Is Not For

To help us respond efficiently, please note that this contact form is not intended for the following:

  • Employment or job inquiries
  • Internships or volunteer requests
  • Influencer or ambassador outreach
  • Unsolicited marketing, SEO, or advertising services
  • Third-party sales pitches or vendor solicitations
  • Press releases or media outreach without prior contact

Messages submitted regarding the above may not receive a response.

Licensing & Authorization Inquiries

If you are contacting us regarding intellectual property, licensing, or authorization to use any MAJORES designs, artwork, slogans, or branding elements, please include the following information in your message:

  • Your full name and company name (if applicable)
  • Contact information (email and phone number)
  • The specific design(s), artwork, or content you are inquiring about
  • Intended use, format, and distribution scope
  • Proposed timeline and territory

Incomplete licensing requests may not receive a response. All licensing inquiries are reviewed carefully, and responses are typically provided within 3–5 business days.

Response Time

We aim to respond to most inquiries within 2–3 business days. Requests related to licensing, legal matters, or policy interpretation may require additional review time.

Please note that submitting multiple messages regarding the same issue may delay our response. We process inquiries in the order they are received.

Important Notes

For your protection and ours, all official communication is handled through this contact form. We do not process order changes, legal requests, or licensing inquiries via direct messages on social media or through unofficial channels.

If you're inquiring about an existing order, please include your order number in your message so we can locate your order quickly.

Questions About Security or Privacy?

If your inquiry relates to data protection, privacy, or site security, please reference the relevant policy page in your message so we can address your concern accurately. You can review our Privacy Policy and Safety & Security pages for detailed information.

We appreciate you taking the time to contact us. Clear communication helps us provide a better experience for everyone.

MAJORES

Rooted In Lineage. Defined By Craft.™