Contact Us

Contact MAJORES

This is the official place to reach MAJORES for product, order, policy, licensing, safety, and security inquiries.

Please include as much detail as possible — and your order number, if applicable — so we can assist efficiently.

What you can contact us about

  • Products & Orders
    • Product details, materials, and care
    • Sizing and fit questions
    • Availability, restocks, and limited releases
    • Order status, tracking, and delivery timelines
    • Shipping issues, delays, or missing items
    • Address corrections (before processing)
    • Order errors or concerns with received items
  • Returns, Refunds & Exchanges
    • Eligibility under our Return & Refund Policy
    • Defective or incorrect items
    • Final sale or limited-edition clarifications
  • Sales & General Inquiries
    • Collaborations and partnerships
    • Wholesale or bulk purchases
    • Brand questions and feedback
  • Policies & Legal Pages
    • Terms of Service
    • Privacy Policy
    • Return & Refund Policy
    • Shipping Policy
    • Gift Card Policy
    • Safety & Security
    • Copyright Notice
  • Licensing & Authorizations
    • Design, artwork, and branding permissions
    • Commercial use or reproduction requests
    • Intellectual property inquiries
  • Technical Support
    • Website or checkout issues
    • Account access problems
    • Payment or confirmation errors

What this form is not for

To keep responses fast and relevant, this form isn’t intended for:

  • Employment or job inquiries
  • Internships or volunteer requests
  • Influencer or ambassador outreach
  • Unsolicited marketing, SEO, or advertising services
  • Vendor solicitations or third-party sales pitches
  • Press releases or media outreach without prior contact

Messages submitted for the above may not receive a response.

Licensing & authorization inquiries

If you’re requesting permission to use any MAJORES designs, artwork, slogans, or branding elements, please include:

  • Your full name and company name (if applicable)
  • Contact information (email and phone number)
  • The specific design(s) or content referenced
  • Intended use, format, and distribution scope
  • Proposed timeline and territory

Incomplete requests may not receive a response. Typical review time is 3–5 business days.

Response time

We aim to respond within 2–3 business days. Legal, licensing, or policy matters may require additional review.

Please avoid submitting multiple messages about the same issue — it can delay your place in the queue.

Privacy & security notes

For your protection and ours, we handle official requests through this contact form. We do not process order changes, legal requests, or licensing inquiries via social media direct messages.

If your inquiry relates to privacy or site security, please reference the relevant page in your message. You can review our Privacy Policy and Safety & Security.

We appreciate you taking the time to reach out. Clear details help us resolve issues faster and more accurately.

MAJORES
Rooted In Lineage. Defined By Craft.™